Services · Maintenance & Support
Already have software that another company built? We take it over, keep it running, fix what's broken and improve it, so your business never stops.
Why switch
With pen & paper
With Zero Ink
What's included
We find and fix errors, crashes and broken features, and tell you what caused them.
Frameworks, plugins, servers and libraries kept up to date and patched against known risks.
We watch uptime and errors, keep regular backups and act before small problems become big ones.
Slow pages, reports and queries tuned so your team is not left waiting.
Improvements and new features as your business grows, built on the system you already have.
A team that answers when staff are stuck, with every request logged and tracked.
How takeover works
We look at your code, hosting, data and documentation, and tell you honestly what we find.
Critical bugs, security gaps and missing backups are dealt with first.
Scope and response times agreed up front, on a monthly plan or pay as you go.
Regular updates, monitoring, fixes and improvements, with clear reports.
What we support
We maintain systems built by other companies, freelancers and in-house teams, as well as our own. Every month you get a clear report of what we fixed, updated and backed up.
Systems
Technologies
Yes. We review the code, hosting and documentation, fix urgent issues first, and then take over day-to-day maintenance and support, even if the original developer is no longer available.
We can still help. We start by checking what can be recovered from your servers, hosting and previous developers. If the code can't be recovered, we keep what is running stable and advise on rebuilding the parts that matter most.
Bug fixes, updates and security patches, monitoring and backups, help for your team when something goes wrong, and small improvements or new features. We agree the scope and response times with you before we start.
It depends on the size and condition of your system. We offer fixed monthly support plans and pay-as-you-go support, and we give you a quote after a free system review.
We support systems built with PHP and Laravel, Java, .NET, Python, React and WordPress, as well as Android and iOS apps. If your system uses something else, ask us.
Yes. We monitor uptime and errors, keep regular backups and alert you before small problems turn into downtime.
Yes. Beyond fixes, we improve your system and build new features as your business changes.
Yes. We support systems for businesses across East Africa and around the world.
Tell us about your system and we'll start with a free review of what it needs.