AI Solutions
AI Solutions for Business: RAG, LLM Fine-Tuning & AI Agents
We design, train, test and deploy AI that works with your own data, for businesses in Kenya, East Africa and around the world.
What we build
Four ways AI can work for your business
AI answers from your own documents
Retrieval-augmented generation (RAG) lets an AI assistant search your policies, manuals and records, then answer with sources your team can check.
- Staff and customer assistants
- Answers with links to the source
- Works with PDFs, emails and databases
Models that speak your business
We adapt large language models to your industry terms, products and tone, so they perform your specific tasks reliably.
- Trained on your own examples
- Consistent tone and format
- Lower cost for repeated tasks
Know your AI is ready
We test models for accuracy, safety, bias and cost before and after launch, and compare options to pick the best fit.
- Accuracy and relevance scoring
- Safety and bias checks
- Cost and speed comparison
AI that gets work done
Agents that take action across your systems: routing tickets, drafting purchase orders and processing documents end to end.
- Connected to your Zero Ink systems
- Human approval where it matters
- Full log of every action
How we work
From idea to AI in production
Requirements
Understand goals, data and use cases.
Knowledge & RAG
Connect your data and build the knowledge base.
Fine-tuning
Customise models for your domain.
Evaluation
Test, compare and select the best model.
Deployment
Integrate into your workflows.
Monitoring
Track performance and keep improving.
Frequently asked questions
What is RAG?
Retrieval-augmented generation (RAG) is a way for an AI model to look up information in your own documents before answering, so its answers are based on your data and can be checked.
Do I need a lot of data to start?
No. Many RAG assistants start with the documents you already have, such as policies, manuals and FAQs.
Is our data kept private?
Yes. We design each solution so your data stays under your control and is only used for your project.
Can AI connect to our existing systems?
Yes. Our AI agents can work with Zero Ink systems and with other software that offers an API.